Privacy & Cookie Policy

Privacy Policy

Information relating to the processing of personal data

(Privacy information pursuant to art. 13 European Regulation EU/2016/679)
This page describes the methods for managing the personal data of users and visitors to the site pursuant to art.13 of European Regulation EU/2016/679. The information is not valid for other websites that may be consulted through our links.

Place and purpose of data processing

The processing connected to the web services of this site takes place at the company headquarters and is handled by technical staff of the office in charge of processing, or by any persons in charge of occasional maintenance operations. No data deriving from web services is communicated or disseminated to third parties.
The personal data provided by users are used for the sole purpose of carrying out the service or provision requested and are not communicated to third parties, unless communication is required by legal obligations or is strictly necessary for the fulfillment of requests.

Types of data processed

Browsing data;
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this eventuality, data on web contacts currently do not persist for more than seven days.
Data provided voluntarily by the user;
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services and/or processing purposes, and, where necessary, express requests for consent are also present.

Optional provision of data

Apart from what is specified for navigation data, the user is free to provide personal data contained in the request forms or otherwise indicated in contacts with the Office to request the sending of informative material or other communications. Failure to provide them may make it impossible to obtain what is requested.

Data processing methods

Personal data are processed using paper and computer methods and with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Site security measures

Specific security measures have been adopted to manage the site, aimed at guaranteeing safe user access and protecting the information contained on the site from risks of loss or destruction, even accidental. The antivirus software used in the management of the site is updated periodically in order to avoid data loss due to the action of computer viruses. Please also remember that while ensuring the adoption of specific antivirus systems internally, as well as being a legal obligation, it is advisable for the user to equip their workstation with a prevention and scanning system against virus attacks. computer scientists.

Your rights

The subjects to whom the personal data refer, pursuant to articles. from 15 to 22 of the European Regulation EU/2016/679, have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration, update them, or rectify them. The subjects to whom the personal data refer also have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. Requests relating to articles. from 15 to 22 of the European Regulation EU/2016/679 must be forwarded to: Villa Agnese Suites, viale Agostino Marti 177, 55100, Lucca. Or to our email address:

Owner and data controller

The data controller for any personal data provided following consultation of our site and any other data used for the provision of our services is: Villa Agnese Suites, viale Agostino Marti 177, 55100, Lucca.

Contact details of the Data Protection Officer (DPO)/Data Protection Officer (DPO)

Villa Agnese Suites, viale Agostino Marti 177, 55100, Lucca.


Cookie Policy

This site uses cookies, including third-party cookies, to improve the browsing experience, to allow users to use all online services, and to display advertising in line with their preferences.

What are cookies

Cookies are small text files that are inserted into the device used by the user to visit the site (computer, tablet or smartphone). These files are saved in the directories used by the user's web browser.


The user of the site can express his consent to the use of profiling cookies as indicated in the banner, by performing a scrolling action, clicking on one of the internal links on the page or by clicking on the "OK" button or the "X" button of the banner positioned at the bottom.


Type of cookies

First and third party technical cookies

Technical cookies necessary for operation;
These cookies allow the site to function correctly. There are two categories of technical cookies: persistent ones, which remain even after closing the browser, and session ones, which are destroyed every time the browser is closed. 
Technical cookies to save preferences;
These cookies allow us to remember the preferences selected by the user.
Statistics and audience measurement cookies;
These cookies collect data on how users interact with the website in an anonymous and aggregate manner. This allows the optimization of the site.
Third-party technical cookies integrate features developed by third parties within the site pages. These cookies are sent from third-party domains and partner sites that offer their features on the site's pages.
Profiling cookies for advertising and remarketing purposes;
These cookies (third-party advertising services) are used to send personalized advertising and content based on your browsing history on the site itself. These are those cookies necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the site.

Cookies used on this site

Third-party technical cookies for the correct functioning of technical services
These cookies are used to monitor the performance of the site.
Google Maps 
Third-party audience statistics cookies 
These cookies provide anonymous / aggregate information on how visitors navigate the site. 
Google Analytics 
Google Adwords conversions
Doubleclick: Advertising campaign conversion counting
Profiling cookies for advertising and remarketing purposes 
These cookies are used to send personalized advertising and content based on navigation on the site. 
Google adwords remarketing
Facebook remarketing  
Social media sharing and connect cookies 
These cookies are used to integrate some popular features of the main social media. For example, they allow registration and authentication on the site via the connect button and sharing site pages on social media. 

How to disable cookies on your browser

At any time it is possible to disable the cookies present on the browser even if this option will limit the navigation functionality of the site.
Internet Explorer
Click “Tools” then “Internet Options”. On the Privacy tab, select “block all cookies” or “allow all cookies,” and then click OK. 
Click “Tools” and select the “Options” menu. Click the “Privacy” tab, uncheck the “Accept cookies” box and click OK. 
Select the “Edit” menu and select “Preferences”. Click “Privacy,” set the “Block cookies to always” setting and click OK. 
Google Chrome
Click the Chrome menu in your browser toolbar. Select “Settings”. Click “Show advanced settings”. In the “Privacy” section, click the “Content Settings” button. In the “Cookies” section, select “Do not allow sites to store data” and check “Block cookies and third-party site data,” and then click OK. 
If you use any other browser, look for how to manage cookies in your browser settings.

How to disable cookies from third-party services

Google Services (